Legal

GDPR & PRIVACY POLICY

In THE DISTANT HEALING NETWORK known here as The-DHN we respect any personal data you share with us and we keep it safe.  We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.

What this policy covers:

The purpose of this privacy policy is to give you a clear explanation about how The-DHN uses the personal information you provide to us and that we collect, whether online, via phone, email, in forms, letters or in any other correspondence or from third parties.

We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains what information The-DHN may collect about you and how we collect it:

How we will use that information

  • We do not disclose your details to anyone else (unless it is a healing request going to our healers no other information is given).
  • As a volunteer the only details shared is your name modality and email address to your Group Leader in order to receive healing request.
  • It is Your choice regarding the information you provide to us.

If you have any queries about this please contact our us  

How we collect data

We collect information in the following ways:

  1. When you give it to us DIRECTLY

You may only give us your information for the following reasons:

  • to request about our Healing  activities
  • seeking potential help from us or becoming a healer volunteer 
  • to receive healing (make a request) or send healing to requests (volunteer) from us
  1. When you give it to us INDIRECTLY 

Please note we do not use 3rd party

We do not collect information about online services you use and how you use them, like when you click a link to volunteer or place a request on website.

What data we collect

The type and quantity of information we collect and how we use it depends on why you are providing it.

  1. Email contact

All contact is only via email. We do not contact you via any social media/app or phone call. We will collect:

  • Your name
  • Your email contact details
  1. Clients

We don’t offer paid services nor do we accept donations; therefore, we don’t collect any type of financial data as we are a voluntary service.

Data Protection law recognizes that certain categories of personal information are more sensitive. This is known as sensitive personal data and covers health information, race, and religious beliefs. We do not collect ‘sensitive personal data’ about our clients.

Why we collect data

We will mainly use your data to:

    • Provide you with the healing support you asked for
    • Keep for 3 months only any record of your healing request 
  • Keep a record of your volunteering with us

How we share data

We do not share your data with Any other organizations  We will only share your information if:

  • We are legally required to do so, e.g. by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court
  • It is necessary to protect or defend our rights, property or the personal safety of our people or visitors to our websites

You data safety is very important to us.

  • Working with a carefully-selected partner that is carrying out work on our behalf our IT specialists. 
    • abide by the requirements of the General Data Protection Regulation
    • treats your information as carefully as we would our own
    • allow us to carry out checks to ensure they are doing all these things.

We will never share, sell or swap your details with any third parties for the purposes of their own marketing or the monetizing of your data.

How we store data

We store information on computers located in the UK US and Spain Only

They may be situated inside or outside the European Economic Area. There is a posibility we also store information in paper files.

The importance of the security of all personally identifiable information associated with our clients and users is a must for us. We have security measures in place to attempt to protect against the loss, misuse, and alteration of personal data under our control. For example, only authorized personnel are allowed to access user information and we use secure server software (SSL) to encrypt personal information you input before it is sent to us.

While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this.

Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.

We will keep your information only for as long as we need it to provide you with the services or information you have required, to administer your relationship with us, to inform the preferences of our clients, to comply with the law, or to ensure we do not communicate with people that have asked us not to.

When we no longer need information (3 months) 

we will always dispose of it securely, using specialist companies if necessary to do this work for us.

Your rights

The General Data Protection Regulation gives you certain rights over your data and how we use it. These include:

  • In certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed
  • To prevent your data being used for direct marketing
  • The right of access to a copy of the information we hold about you (known as a subject access request).

If you wish to exercise any of these rights. Please contact us using the contact forms you can find across these Web pages.

We will respond within one month of receipt of your written request and confirmed ID. Please provide as much information as possible about the nature of your contact with us to help us locate your records.

Where you have provided your consent for our use of your personal information. You always have a right to withdraw your consent at any time.

For more information about your rights under the Data Protection Act go to the website of the Information Commissioner’s Office at ico.org.uk.

Use of Cookies

In order, to help provide better service and to help address security hazards, The-DHN may use a “cookie.” A cookie is a small bit of computer information that a Web site stores on the Web browser on your device, which it retrieves later. Cookies facilitate web browsing. Since they can store your preferences on the Website. 

The cookies that The-DHN uses can only be read by the Web site that has set the cookie. Most cookies last only for a single session or visit our Web site. In no event will cookies collect or contain any personal information. None that would enable you to be contacted by telephone, e-mail or regular mail. You may restrict your Web browser from accepting cookies. Or set it so that it will ask your permission before accepting cookies. But in order to obtain full access to our Website, you will need to allow cookies. Either on an individual or blanket basis.

We do not sell any information about our Website users.

MATERIALS TO BE CONSULTED

The purpose of the materials in this site is for you to consult them, including any footnotes, legal disclaimers, restrictions or disclosures, and any copyright or proprietary notices. Any disclaimers, restrictions, disclosures or hedge clauses apply to any partial document or material in the same manner as they do to the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.

THE DISTANT HEALING NETWORK’S FREE HEALING SUPPORT

The-DHN handles personal information from a variety of sources. We hold information about those requesting our help, and those for whom our help is requested. Such information is disseminated to our volunteers only on a “need-to-know ”basis. Of Name, age, location, condition only ,the same applies to our Volunteer healers, * As our members are spread across the world we cannot guarantee that information passed to us will be held on secure on their computers*. However, we do encourage all our volunteers to adopt methods that will keep their machines safe from unwanted intrusion.

Volunteer Healers:

We ask them to provide a name, which may be a pseudonym, their healing method, and a contact e-mail address. Further information concerning their location and a backup e-mail address is only necessary so that we can keep in contact when principal e-mail connections fail.

Those Requesting Our Help:

When filling in the appropriate Request Form we ask for a name and a contact e-mail address but this is not obligatory. It just helps us to know that requests are legitimate and we can follow up on the requests made of us.

Those for Whom Our Help is Requested:

Whilst many requests are made by the person seeking our help, many are made on behalf of those unable to contact us directly. A name, location and approximate age as well as the condition requiring attention is what we ask. Without this information, there isn’t much point requesting our help. We do prefer that those on whose behalf requests are made know that our assistance has been requested.

Computers that hold personal details are required to comply with data protection laws in the country where the computer is located. 

We value our own privacy and respect the right of all to maintain theirs. We treat all personal information with confidentiality. Under no circumstances do we knowingly pass any personal information to anyone outside The-DHN. Please, check out our Privacy Policy here.

COPYRIGHT AND RESTRICTIONS

You acknowledge and agree that this Website contains “Content” (including information, data, software, photographs, graphics, text, images, logos, icons, typefaces, audio and video material, and other material) that copyrights, trademarks, or other proprietary rights protect them, and that these rights are valid and protected in all forms, media, and technologies existing now or everything that can come in the future. The Content is the property of The-DHN, or of our suppliers or licensors.

The compilation

Meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of The-DHN and is protected by E.U. and international copyright laws. You may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer, license or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part, except as specifically permitted herein. If no specific restrictions display, you may make one copy of select portions of the Content, providing that:

(1) You only make the copy for your personal information and non-commercial use.

(2) Do not alter or modify the Content in any way.

(3) You maintain any notices contained in the Content. Such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the E.U. copyright laws. You may not upload, post, reproduce, perform, or distribute any Content in any way without obtaining the express permission of The-DHN.

LIMITED LIABILITY

The information and materials contained on this Website are provided “as is,” and The-DHN does not warrant the accuracy, adequacy or completeness of any such information and materials, and expressly disclaims liability for errors or omissions in such information and materials. Any dated information is publishes as of its date only. And we do not undertake any obligation or responsibility to update or amend any such information. No warranty of any kind, implied, express or statutory, including but not limited to:. The warranties of non-infringement of third party rights. Title, merchantability, fitness for a particular purpose and freedom from computer virus. Gives in conjunction with the information and materials.

Always pursue safe and secure browsing.

The-DHN does not warrant that use of the Website will be uninterrupted or error-free. Therefore, users are responsible for taking all precautions necessary. Ensure that any information and materials they may obtain from or through this Website are free of viruses and other disabling contamination.

In no event will The-DHN be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Web site or its use, or the inability to use, by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if The-DHN, or its representatives, are advised of the possibility of such damages, losses or expenses.